Shipping
We ship the order within 4 days after your purchase.
All orders are prepared and sent from Portugal by Correios de Portugal.

Orders within Portugal usually take a few days. European orders can take 1 to 4 weeks. Orders outside Europe can take 3 to 5 weeks.

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Tracking number:
All orders are shipped with a tracking number to ensure that the shipment has been processed. We send the tracking number as soon as the order is placed at the post office.

 

Customs and import taxes:
Any customs and import fees are the buyers' responsibility. We are not responsible for delays caused by customs.

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Damages and delays:
We are not responsible for losses or delays incurred by the transportation service. If you provide an incomplete or incorrect address, we will not refund the shipping cost.
If your shipment arrives clearly damaged, please contact us by sending me a photo of the damaged order as soon as you receive it.

Note that delivery may be delayed, but don't worry, as the order will arrive. Shipping to Europe can take up to 3 weeks. Shipping outside Europe can take up to 5 weeks. if you have not received your order after these deadlines, I will refund you.

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Returns:
We do not accept returns or cancellations, but if you have any problem with your order, please do not hesitate to contact us.